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C.J. Garland & Co. Ltd.

C.J. Garland & Co. Ltd.

Accounting Firms

  • United Kingdom

Description

C.J. Garland & Co. Ltd. provides outsourced customer contact services. The companys customer services include customer lifecycle management, order entry and customer registration, account management/customer retention, billing and invoicing queries, price plan queries, after sales contact and servicing, payment processing, fault diagnostics, delivery tracking and returns, correspondence and complaint handling, directory assistance, customer acquisition, collections and debt recovery, and technical assistance. Its customer services also include data analytics, staff accounts, overflow and seasonal call handling, back office functions, activations and customer registrations, customer management, collections and early arrears management, consumer debt recovery, second placement collections, and commercial debt recovery. In addition, the company offers various face-to-face training solutions, including classroom training for soft skills; facilitation; live training using presentations, role plays and simulations, group activities and discussions, competitions, and games; and coaching and workshop discussions. It serves customers in Internet and financial services, public sector, and fixed and mobile communications industries. The company was founded in 1980 and is based in Hartlepool, the United Kingdom.

Corporate Address

Garland House Harbour Walk The Marina Hartlepool, TS24 0UX United Kingdom

United Kingdom

44 1429 422 422

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