Description
Advanced Contact Solutions, Inc. provides business process outsourcing solutions for companies in the Philippines, the United States of America, Canada, Australia, and the United Kingdom. It offers call center outsourcing, information technology, and back room services; inbound financial services, inquiries handling, help desk, sales acquisition, account activation, information lines, reservations, order response, overflow, mail order programs, complaint handling, customer acquisition, and prescription services; and outbound sales acquisition, account servicing, publishing, up-selling, welcome calling, lead generation, order/sales verification, payment reminder, collection, cross-selling, dealer location, and anti-attrition programs. The company also provides market research services, such as brand awareness and image, usage and attitude, communication, customer segmentation, and customer satisfaction measurement surveys; and medical transcription, legal transcription, logistics, claims, data/image conversion, human resources, payroll, litigation support, and administrative services. It serves clients in various industries, including telecommunications, satellite TV, airlines, financial services, health care, travel, and sales. The company was founded in 1996 and is based in Makati City, the Philippines. As of January 31, 2011, Advanced Contact Solutions, Inc. operates as a subsidiary of Alorica International Ltd.
Corporate Address
9F Citibank Center 8741 Paseo De Roxas Avenue Makati City, 1227 Philippines
Philippines
63 2 884 5200
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